- (931) 290-6734
- roberts.v@vanjarob.com
- 1000 WALNUT AVE, CELINA, TN 38551
This Privacy Policy forms part of your legal agreement with Van Jarob Hardware Corporation, its subsidiaries, and affiliates (collectively, “Van Jarob”, “we”, “our”, or “us”) under Van Jarob’s Terms of Use, available at vanjarob.com/terms-of-use. Van Jarob stores may also be authorized to use your personal information in the manner described in this Privacy Policy. Please note: Van Jarob stores independently may have their own data collection and use practices that are not governed by this Privacy Policy. By downloading, installing, accessing, or using any of the Services (as defined below) or by submitting personal information to us in a manner governed by this Privacy Policy, you agree to the terms of this Privacy Policy, as amended from time to time.
Our Services may contain links to other websites, applications or services operated by others. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites, applications, or services, including websites, applications or services operated by Van Jarob stores, most of which are independently owned and operated, although some may be owned by Van Jarob affiliates.
What Does the Privacy Policy Include?
By using the Online Services, you are agreeing to the Terms of Use available at vanjarob.com/terms-of-use, which are incorporated by reference.
Additional Terms. Additional policies, guidelines, FAQs, rules, click-through agreements, and other terms and conditions may apply to certain portions of the Online Services or certain content, features, products, and services available on the Online Services (collectively, “Additional Terms”). These Additional Terms include, without limitation:
What Type of Personal Information Do We Collect and How Do We Collect It?
We may collect personal information to deliver the products and Services you request, to help improve your shopping experience, to support our business functions and in a variety of ways when you interact with Van Jarob stores and Services.
What Personal Information Do We Collect?
We may collect the following categories of personal information. Not all categories may be collected about every individual. California residents, please see the information we collect about you, below in Categories of personal information collected and disclosed.
How Do We Collect Personal Information?
We collect personal information from you or about you in a variety of ways, which may include: directly from you; from advertising networks, internet service providers, data analytics providers, marketing and product vendors; from your device, in-store technologies and other technologies; from Van Jarob stores, government entities, operating systems and platforms, social networks, data brokers and other external third-party sources.
You actively share personal information with us in various ways when you utilize the Services. For example, you may share personal information when you:
Van Jarob uses cookies, which are small data files created by a web server and stored by your browser. We also use pixel tags, which are tiny graphic images, also known as web beacons, action tags, or transparent GIF files. Some cookies and pixel tags permit the Services to function properly. For example, they help us to identify account holders and Van Jarob Rewards members and to optimize the log-in, account management, and shopping experience. They also allow us to hold selections in a shopping cart when a user leaves without checking out. In addition, we may use cookies and other technologies to store your preferences, to advertise to you, and provide a personalized experience on the Services. Sharing through cookies may be deemed a sale or sharing under some privacy laws. To opt-out, please see Notice of Right to Opt-Out of Selling or Sharing and the further information provided below.
If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section or see www.allaboutcookies.org. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of the Van Jarob websites. Manage Choices.
Using the Google Analytics opt-out browser add-on will not prevent Van Jarob from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services.
To learn more about interest-based advertising (often referred to as online behavioral advertising or targeted advertising) and how to manage your preferences for interest-based ads, please visit the following third-party websites:
Please note that these opt-out mechanisms are browser and device specific. If you wish to opt-out of interest-based advertising across all browsers and devices, you need to make your choices in each browser and device you use. Please consult your device’s user guide or visit the Google Play Support Center or the Apple Support Center for more information on managing interest-based advertisements in a mobile environment. Please be aware that if you opt out of receiving interest-based advertising, you will still be served with advertisements, but they will no longer be targeted to your interests.
Information We Collect Through In-Store Technology
We may collect your personal information from technology used in Van Jarob stores, such as facility cameras. Van Jarob stores may operate cameras in-store for security and operational purposes, for example, to help prevent fraud and to improve the design of Van Jarob stores to better serve our customers.
Van Jarob Stores
Please note that most Van Jarob stores are independently owned and operated, although some stores are owned by Van Jarob affiliates. We may collect personal information from Van Jarob stores, particularly when we collaborate in providing the Services to you, such as Van Jarob Rewards. For example, we may collect certain personal information from an Van Jarob store in order to provide delivery services that you may request through the Services. We also may collect personal information from Van Jarob stores in order to provide local offers and promotions that might interest you. These Van Jarob stores may also be authorized to use your personal information in the manner described in this Policy. Please note: Van Jarob stores independently may have their own data collection and use practices that are not governed by this Policy. Please contact your store individually to obtain their policy.
Personal Information We Collect from External Third-Party Sources
We may receive personal information about you from other sources to help us correct or supplement our records, improve the quality or personalization of the Services and marketing to you, and prevent or detect fraud. Third parties may collect user data directly from you for their own use and subject to their own privacy policies.
Social Networks
When you upload or share a photo, submit a request, submit information, or post other digital content via social media interactions on third-party websites like Facebook, Instagram, Pinterest or X/Twitter, that data may be collected by Van Jarob in connection with the Services. Please be advised that user-generated content and other information you post or share with these platforms and networks, and any information gathered by the platforms and networks, will be governed by the privacy policy and terms of use of the applicable platform or network and not by this Privacy Policy. Please remember that any personal information you disclose in this manner will be publicly available. We encourage you to read the privacy policy and terms of use posted on each and every website, application, platform, network, or service that you access or use.
We may also collect personal information about you from social media platforms and networks if you post content publicly or to our social media account (e.g., by using a hashtag) or if you post content to third-party social media hosts such as Facebook, X/Twitter, Pinterest, YouTube and Instagram.
Social Network Widgets
Our website and mobile application may include social media features, such as Instagram, Facebook, X/Twitter, Pinterest and YouTube widgets. These features may collect electronic and other internet activity information, such as your IP address and which page you are visiting on our website or mobile application. These widgets may set a cookie or utilize other tracking technologies to accomplish this. Social media features and widgets are hosted by a third party and your interactions with those features are governed by the privacy policies of the companies that provide them.
Advertising Networks
We may collect personal information from our advertising networks about your preferences, interests and trends in order to enhance your experience with our Services. We may receive personal information from third party vendors relating to a customer’s homeowner status, age, gender, estimated income, or length of residence, for example.
How Personal Information Is Used for Business Purposes
Purposes of Collection and Processing
We use your personal information to provide you products and Services, such as to fulfill your requests for products or to help us personalize our Services and market to you. We also may use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. Some examples may include:
Van Jarob may combine personal information, collected online and offline, including personal information from third party sources as described below. Van Jarob also may transfer or share your personal information within our corporate family of companies and Van Jarob stores for these purposes, as permitted by law.
With Whom Do We Share Your Personal Information Outside of Van Jarob Hardware Corporation?
We may share your personal information in the following circumstances:
Business-to-Business Accounts
The practices described in this Privacy Policy also govern the creation and use of business-to-business accounts on Van Jarob’s business-to-business website and through Van Jarob’s business-to-business program. California residents who are business customers may exercise their rights as described below in the Additional Information for California Residents: Notice At Collection. Please note: Van Jarob stores independently may have their own data collection and use practices that are not governed by this Policy. Please contact your store individually to obtain their policy.
SMS/MMS Mobile Messaging
Van Jarob offers a mobile text messaging program in connection with its various products, services, and offerings (the “Mobile Program”). By opting in to receive mobile messages, including text messages, from Van Jarob, you agree to this Privacy Policy and to receive promotional SMS/MMS text messages from us through our third party service provider(s). The Mobile Program is optional and opting in to receive text messages is not required to purchase any product or service or to participate in the Van Jarob Rewards program.
The Mobile Program allows you to receive SMS/MMS mobile messages by voluntarily and affirmatively opting in, such as through an enrollment form or by texting Van Jarob to 223439, and then confirming your enrollment. The messages we will send to you include marketing messages, such as promotional and product communications regarding sitewide sales, national events, product launches and special promotions. You may also receive messages regarding surveys and other consumer research.
You must have a wireless device capable of sending and receiving text messages, use a participating wireless carrier (not all participate), and be a wireless service subscriber with text messaging service. Check your phone capabilities for specific text messaging instructions.
There is no fee from Van Jarob to receive messages. Message & data rates may apply. Please consult your mobile service provider for pricing information. Message & data charges are billed by and payable to your mobile service provider or deducted from your prepaid account with your mobile service provider. Under no circumstances will Van Jarob be responsible for any messaging or wireless charges incurred by you or by a person that has access to your mobile device or phone number.
By opting in to the Mobile Program, you agree to receive autodialed and non-autodialed marketing mobile messages at the phone number associated with your opt in, and you understand that consent is not required to make any purchase from Van Jarob. While you consent to receive messages sent using an automatic telephone dialing system (autodialer), the foregoing shall not be interpreted to imply that any or all of Van Jarob’s mobile messages are sent using an autodialer. Messaging frequency may vary, but you can expect to receive up to 12 marketing texts per month. You may receive additional text messages if you elect to participate in a consumer survey or otherwise contact us via text. Message content may vary, and not all persons who opt in to our Mobile Program will receive the same promotional and product communications and offers.
Data obtained from you in connection with the Mobile Program may include your cell phone number, your carrier’s name, and the date, time, and content of your messages. We may use this information to contact you and to provide the services you request from us, including communicating with you as otherwise described in this section. For information on Van Jarob’s data collection and use, please carefully read this entire Privacy Policy. Your use of our Online Services is also subject to our Terms of Use.
Messages sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer’s equipment, effective transmission from your network operator, terrain, proximity to buildings, foliage, and weather. Neither Van Jarob, our service provider(s), nor your wireless carrier guarantee that alerts will be delivered and Van Jarob, our service provider(s), or your wireless carrier are not liable for delayed or undelivered messages.
If you have any questions, text HELP to 223439 or contact us toll free at (931) 290-6734 or by email at roberts.v@vanjarob.com. To opt out of the Mobile Program and stop receiving messages text STOP to 223439 or to any mobile message we have sent you. You understand and agree that this is the only way to opt out of the Mobile Program and that any other method of opting out, including, but not limited to, texting words other than STOP or verbally requesting an Van Jarob employee or an Van Jarob store employee to remove you from our Mobile Program, is not a reasonable means of opting out. If you opt out of the Mobile Program, you may receive an additional mobile message confirming your decision to opt out.
What Steps Are Taken to Keep Personal Information Secure?
We use various security measures to protect personal information that we collect. However, we cannot guarantee that your personal information will be secure from disclosure or misuse, either by accident or by unauthorized access or use.
In order to help protect your personal information, you should use a different account username and password for each site and keep that information secure and not share them with others. If we request that you re-set your username and/or password, please do so promptly. We will never ask you to share your password through an email, text or phone call. If you become aware of any loss, theft or unauthorized use of a username or password, please contact our Customer Care Department by phone at (931) 290-6734.
How Can I Access, Correct and Update Personal Information?
If you are an account holder, you can access, correct, and update certain personal information by accessing your account through the Services, by clicking on the Sign In/Register button located on the vanjarob.com home page. If you are an account holder with an Van Jarob Rewards membership, you can update your Van Jarob Rewards profile by linking your Van Jarob Rewards account to your online account. You can also update certain personal information by contacting our Customer Care department by phone at (931) 290-6734.
Can I Indicate Whether or Not I Want to Receive Promotional Communications?
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. If you indicate you would like to stop receiving promotional emails, you may still receive emails relating to orders, earned rewards, and program updates.
If you are an Van JarobHardware.com account holder, you can indicate email preferences by accessing your account through the Services. If you place an order through the Services, you will have an opportunity to make or change your selections in this regard.
You also will have an opportunity to indicate your preferences by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you or following the “unsubscribe” instructions in a notification or other message type. Even if you unsubscribe from our emails, you may continue to receive promotional emails from Van Jarob stores. To unsubscribe from promotional email communications from an Van Jarob store, please follow the instructions for unsubscribing in the store’s email.
If you have downloaded the Van Jarob Hardware mobile app, you can indicate your preferences by navigating to the “Personal Details” section of your profile and unchecking the “Email me offers and helpful tips” box.
If you no longer wish to receive push notifications on your mobile device, please consult your mobile device’s user guide for instructions on how to disable push notifications.
We use an opt-in standard for text messages. Opt-in means we will only conduct the activity with your affirmative consent.
What Happens When I Link to or From Another Web Site or Use Social Media or Product Review Features?
Other Van Jarob websites, applications and digital services may be governed by different privacy policies. Please read the privacy policy posted on each Van Jarob website, application, or other digital service that you visit to understand the information collection, use and sharing practices that apply.
Our Services may contain links to other websites, applications or services operated by others. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other websites, applications, or services, including websites, applications or services operated by Van Jarob stores, most of which are independently owned and operated, although some may be owned by Van Jarob affiliates.
If you have accessed our Services through a link from some of our advertising or marketing partners, our Services may include a frame of the applicable advertising or marketing partner. Nevertheless, the information you provide to us through these framed web pages is collected by us, and our use of this information is governed by this Privacy Policy.
Our Services offer you the ability to interact with social media platforms, such as Facebook, X/Twitter, and Instagram, and social commerce networks, such as PowerReviews. Please be advised that product reviews, user-generated content, and other information you post or share with these platforms and networks, and any information gathered by the platforms and networks, will be governed by the Privacy Policy and terms of use of the applicable platform or network and not by this Privacy Policy. Please remember that any information you disclose in this manner will be publicly available. For example, any content you submit in connection with a product review may be posted on publicly facing third-party websites in the PowerReviews network.
We encourage you to read the Privacy Policy and terms of use posted on each and every website, application, platform, network, or service that you access or use.
What About Contests and Sweepstakes?
When we run a contest or sweepstakes through our Services, it will be accompanied by a set of rules. If our use of your personal information gathered in connection with the contest or sweepstakes entry process is different from the terms of this Privacy Policy, the rules for such contest/sweepstakes will specify how that information will be used. If you win a contest or sweepstakes, additional provisions regarding the use of your personal information may be included in required winner’s affidavits and releases. Please note that some state laws require us to post a winners list.
Is Personal Information Collected from Children?
The Services are intended for adults. We do not sell any items ordered through our Services directly to anyone who we know to be under the age of 18, including children under the age of 16. If you are under the age of 18, you should not enroll in the Van Jarob Rewards program or use our Services to submit orders or purchase any items. In addition, we do not collect online any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use our Services only with the involvement of a parent or guardian and should not submit any personal information of any kind to us.
California minors (under 18 years of age) may in certain circumstances request and obtain removal of content or information they posted to the Services. If you are a California minor, you may make a removal request by contacting us toll-free by phone at (931) 290-6734.
California
Additional Information for California Residents: Notice At Collection
The following Notice At Collection provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act, as amended (“CCPA”). California privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this portion of our Privacy Policy is intended to satisfy that requirement.
Under the CCPA, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Please note that this definition of personal information applies to only this section of our Privacy Policy.
California Residents’ Rights
California law grants California residents’ certain rights and imposes restrictions on particular business practices as set forth below.
Notice of Right to Opt-Out of Selling or Sharing: California residents have the right to opt-out of our sale or sharing of their personal information. Opt-out rights can be exercised on our Your Privacy Choices webform on Van JarobHardware.com, by calling the Care Center at (931) 290-6734 or by completing and mailing in a form at a California retail location. California’s definition of sale is broad and encompasses many types of data transfers. However, we do not “sell” any consumer data in the traditional sense for monetary compensation.
Global Privacy Controls/Opt-Out Preference Signal: You can configure certain browsers and other technologies to send opt-out preference signals to a website notifying the website of your express action to stop the sale or sharing of your personal information. For more information, please see globalprivacycontrols.org. At this time, this signal only applies to the browser and device you are searching from and only includes the online sale of your personal information.
To request the opt-out of the offline sale of personal information, please visit our Your Privacy Choices webform at Van JarobHardware.com, call the Care Center at (931) 290-6734 or complete a form at a California retail location.
Notice of Right to Limit: We do not collect, use or disclose Sensitive Personal Information about consumers beyond the purposes authorized by the CCPA.
Data Retention
We endeavor not to collect more personal information than necessary to fulfill our business needs. We retain the Personal Information we collect only as reasonably necessary for the purposes described herein or otherwise disclosed to you at the time of collection. We retain Personal Information as necessary to comply with our tax, accounting and recordkeeping obligations, to provide you with the services you have requested, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims, and comply with our legal obligations. In some cases, rather than delete your Personal Information, we may deidentify or aggregate it and use it in compliance with the CCPA. If you request we delete your personal data, please note we may still retain your personal data as necessary to comply with our legal obligations, regulatory requests, resolve disputes, and enforce our agreements.
Categories of personal information collected and disclosed
Generally, we may collect the following categories of personal information (as set forth in the CCPA) about California residents that we collect and have collected in the prior twelve (12) months, as well as the categories of third parties to whom we may disclose this personal information for a business or commercial purpose. In some cases (such as where required by law), we may ask for consent or give you certain choices prior to collecting or using certain personal information. California’s definition of sale is broad and encompasses many types of data transfers. Under these definitions, Van Jarob does sell personal information, however, we do not “sell” any personal information for monetary compensation.
Categories | Description | Third Party Disclosures for Business or Commercial Purposes |
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Identifiers (Name, contact info and other identifiers) | Such as a real name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account number and similar identifiers. |
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Categories of Personal Information Described in Cal. Civ. Code § 1798.80. | Records containing Personal Information, such as name, signature, photo, contact information, education, financial or payment information. |
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Commercial Information | Including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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Internet or Other Electronic Network Activity Information | Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website or application, as well as physical and network access logs and other network activity information related to your use of any Van Jarob device, network or other information resource. |
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Geolaction Data | Precise and general location information about a particular individual, vehicle or device. |
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Characteristics of Protected Classifications Under California and Federal Law | Such as race/ethnicity, gender, and sex. |
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Audio, Electronic, Visual, Thermal, or Similar Information | Audio, electronic, visual, or similar information, such as, CCTV/ camera/ video footage, photographs, call recordings, and other audio recording (e.g., recorded webinars). |
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Professional or Employment-related Information | Professional memberships and associations. |
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Education Information | Such as degrees earned. |
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Inferences | Such as inferences drawn from any of the information identified above to create a profile about an individual regarding her or his preferences, characteristics, predispositions, behaviors, and personality tests and profiles reflecting skill and aptitude. |
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Sensitive Personal Information | Such as financial account and payment information; and precise geolocation information. |
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Categories of Third Parties with Whom We Share, Sell, or Collect Information From
In general, we may collect the personal information identified in the table above from the following categories of sources: advisors and agents, affiliates and subsidiaries, regulators, government entities and law enforcement, internet service providers, operating systems and platforms, advertising networks, data analytics providers, social networks, data brokers, Van Jarob stores, and others, as permitted by law.
Deidentified Data Requirements
In the event we use, disclose, or process deidentified data about consumers, we will do so in deidentified form. We commit to maintaining and using deidentified data in its deidentified form and will not attempt to reidentify it, except as permitted by law.
Verifiable Privacy Requests
Subject to certain exceptions, California residents have the right to make the following requests:
Right of Deletion: California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and have such personal information deleted, except where necessary for any of a list of exempt purposes.
Right to Know – Right to a Copy: California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance.
Right to Know – Right to Information: California residents have the right to request that we provide them certain information about how we have handled their personal information, including the:
Right to Correction: California residents have the right to correct inaccuracies in their personal information, taking into account the nature of the personal information and the purposes of the processing of their personal information.
Right of Portability: California residents have the right to obtain a copy of the personal information that they previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows them to transmit their personal information to another controller or business where the processing is carried out by automated means.
Right to Limit the Use of Sensitive Personal Information: We do not collect or process sensitive personal information for the purpose of inferring characteristics about California residents or for any business uses other than those permitted by the CCPA.
Requests to Opt Out of Sales and Sharing: California residents may submit a request to opt out of sales and sharing by:
Submitting Requests: Requests to exercise privacy rights may be submitted on our Your Privacy Choices webform or by clicking the “Your Privacy Choices” button on the bottom of Van JarobHardware.com. Additionally, individuals may contact Customer Care at (931) 290-6734 or complete a form in Van Jarob stores. We will respond to verifiable requests received from California residents as required by law.
Verification of Requests: For your protection, we may require you to log into your account to verify your identity or make requests. In order to process requests to know, delete or correct, we require first name, last name, zip code, email, phone number and/or Van Jarob Rewards number, and we may ask for additional information such as recent purchases or authenticated interactions with us depending on the nature of the request and the need to prevent fraud and protect security. The information provided in the request will be compared to the data Van Jarob maintains for that customer. If the information does not match, we will be unable to process the request.
Authorized Agent Requests: An authorized agent is a person or business who has authorization to request to know what personal information we have about you, to delete the personal information we have about you, to correct the personal information we have about you, or to opt-out of the sale/sharing of personal information on behalf of a California resident. Authorized agents use the same links described above to submit requests.
If you are submitting a request on behalf of another person, we require an authorization, and/or other documentation demonstrating your authority to submit this request. This can be a letter or other documentation signed by the California resident authorizing you to submit this request. Van Jarob reserves the right to contact the consumer directly to verify their identity and ensure that they have elected an authorized agent.
Right to Non-Discrimination. Van Jarob will not discriminate against California residents for exercising their rights under the CCPA.
Notice of Financial Incentive
We provide price discounts, coupons, services and other benefits for: 1) programs such as sweepstakes, contests, or other similar promotional campaigns; (2) Van Jarobhardware.com account holders; (3) members of our Van Jarob Rewards loyalty programs; (4) military and other discount holders; and (5) members of our mailing and email list (“Programs”).
Because our Programs involve the collection of personal information, they may be interpreted as a “financial incentive” program under California law. Under California law, financial incentives “means a program, benefit, or other offering, including payments to consumers, related to the collection, deletion, or sale of personal information.” Through these Programs, consumers provide us with some personal information (e.g., name, contact information and identifiers such as names, emails, phone numbers, Van Jarob Rewards numbers, Van Jarob account usernames and passwords, and billing and shipping addresses; Usage Data such as cookies and analytics; Profiles and Inferences such as birth month, demographic information, and information regarding interests and preferences; and Purchase History and Tendencies such as transaction history, payment information, and information regarding orders, etc.) when consumers opt-in to and participate in our Programs. There is no obligation to opt-in or participate in any Program, and consumers may opt-out or withdraw at any time by contacting us at the Van Jarob Customer Care center at (931) 290-6734.
The specific details of each Program including additional information such as the specific personal information collected and details regarding the financial notice are contained in the program offering or notice.
We incur expenses when providing and operating these Programs. The value to our business of any individual consumer’s personal information is based on specific facts such as whether and to what extent consumers take advantage of any Program offerings. We do not calculate the value of consumer data in our accounting statements. We make this good faith estimate for California residents. To the extent we create overall value from our Programs to our business that could be directly or reasonably related to the value of our customer data, the method for calculating the same includes: (1) the expenses associated with the offer, provision of any financial incentive or price or service differences such as data analytics and marketing , (2) the expenses related to the collection, retention and enhancement of consumers’ personal information and (3) all other expenses reasonably related to the programs.
Contact for Privacy Questions
For questions or concerns about the practices described in this Privacy Policy, please contact the Van Jarob Customer Care Center at (931) 290-6734.
Additional Information for Nevada Residents
Nevada residents have the right to opt-out of our sale of their personal information. However, we do not sell Personally Identifiable Information as defined under Nevada law, so an opt-out mechanism is not required.
Privacy Notices for Colorado, Connecticut, Virginia, and Utah Consumers
Under the Colorado Privacy Act (“CPA” or “Colorado”), the Connecticut Data Privacy Act (“CTDPA” or “Connecticut”), the Virginia Consumer Data Protection Act (“VCDPA” or “Virginia”), and the Utah Consumer Privacy Act (“UCPA” or “Utah”), consumers in those states have the right to receive certain disclosures regarding the processing of “Personal Data” and a list of their privacy rights with respect to our processing of such Personal Data.
Disclosures:
The categories of Personal Data processed by us are described above in What Type of Personal Information Do We Collect and How Do We Collect It?
The purpose for processing Personal Data are described above in How Personal Information Is Used for Business Purposes.
The categories of Personal Data that we share with third parties are described above in Categories of Personal Information collected and disclosed.
The categories of third parties with whom we share Personal Data are described above in Categories of Third Parties with Whom We Share, Sell, or Collect Information From.
The categories of third parties with whom we share Personal Data include: advisors and agents, affiliates and subsidiaries, regulators, government entities and law enforcement, internet service providers, operating systems and platforms, advertising networks, data analytics providers, social networks, data brokers, Van Jarob stores, and others, as permitted by law. Privacy Rights Requests
Privacy Requests
You may exercise your consumer privacy rights, as applicable and subject to certain exceptions, as follows:
Submitting Privacy Rights Requests
You may submit a request to exercise most of your privacy rights via this webform.
When you submit a request, we will take steps to verify your identity and request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information in order to verify your identity, or where necessary to process your request. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial. If we deny your request, in certain jurisdictions (i.e., Colorado, Connecticut, and Virginia), you may be able to appeal our decision according to the instructions we provide in our response and as stated above.
To the extent required under applicable Privacy Laws, you may also designate someone as an authorized agent to submit requests and act on your behalf. Authorized agents will be required to provide proof of their authorization and we may also require the relevant consumer to directly verify the identity and authority of the authorized agent.
Deidentified Data Requirements: In Connecticut and Virginia, in the event we use, disclose, or process deidentified data about consumers, we will do so in deidentified form. We commit to maintaining and using deidentified data in its deidentified form and will not attempt to reidentify it, except as permitted by law.
Colorado Consumer Privacy Rights: Colorado consumers have the following enumerated rights with respect to their personal data, subject to certain exceptions:
Connecticut Consumer Privacy Rights: The CTDPA provides Connecticut consumers the following rights, subject to certain exceptions:
Utah Consumer Privacy Rights: Utah consumers have the following rights subject to certain exceptions:
Virginia Consumers Privacy Rights: Virginia consumers have the following rights subject to certain exceptions:
Consumers in Other States Not Listed Above
If you are an account holder, you can access, correct, and update certain personal information by accessing your account through the Services, by clicking on the Sign In/Register button located on the vanjarob.com home page. If you are an account holder with an Van Jarob Rewards membership, you can update your Van Jarob Rewards profile by linking your Van Jarob Rewards account to your online account. Rather than using the webform, you can update certain personal information by contacting our Customer Care department by phone at (931) 290-6734.
How Will I Be Informed About Changes Regarding This Privacy Policy?
We may change this Privacy Policy from time to time without prior notice and as permitted by law. Revised versions of this Privacy Policy will be posted, together with an updated effective date. You should check back periodically to see if any recent changes to this Privacy Policy have occurred. In some cases, we may post a notice of the revision on the Services and/or send an email or other communication notifying users of the changes. If you have any questions regarding this Privacy Policy, please contact our Customer Care Department by phone at (931) 290-6734.
CALIFORNIA APPLICANT PRIVACY POLICY
Table of Contents
What Type of Personal Information Do We Collect and Process?
How Do We Use Your Personal Information?
How Do We Disclose and Share Your Personal Information?
What is Our Data Retention?
What Steps Are Taken to Keep Personal Information Secure?
What Happens When I Link to or From Another Web Site or Use Social Media Features?
Additional Notice for California Applicants
Thank you for your interest in employment with Van Jarob Hardware Corporation. This Applicant Privacy Policy (the “Privacy Policy”) applies to personal information Van Jarob Hardware Corporation and their U.S. based affiliates (collectively referred to as “Van Jarob Hardware or the Company”) collect in connection with applications for employment with Van Jarob Hardware, including those submitted via our websites, or other digital interfaces. This Privacy Policy does not apply to the personal information that we collect from customers or end users of Van Jarob Hardware Corporation’s products and services, including Applicants, in the context of their personal use of Company products and services.
This Privacy Policy applies to individuals who are applying for employment with Van Jarob Hardware within the United States. Please note this Privacy Policy does not apply to applicants for employment or employees with Van Jarob Hardware’s retailers. The posting for the job you are applying to will tell you whether it is being offered by Van Jarob Hardware or by a retailer. If you apply for employment with a retailer, that retailer uses your personal information pursuant to its own privacy practices. Please contact that retailer to learn more about its privacy practices.
What Type of Personal Information Do We Collect and Process?
We collect the personal information you provide during the application process, which may include the following:
You may have the option to add attachments or further information (e.g., a CV or Resume, a cover letter or message, certifications of skills, language capabilities or a letter of recommendation) which might contain additional personal information. Such attachments and further information will be treated in the same ways as other personal information you provide to us during the application process.
We may collect certain additional information that is not part of your application, such as military and/or veteran status, your ability to perform expected physical requirements of the position for which you are applying, physical limitations or other medical or health-related workplace accommodations, the results of background screening searches including criminal background checks, educational background checks, drug and alcohol testing, and other pre-employment screenings.
Use of Cookies and Other Technologies
Like many online services, we may collect and store certain information automatically whenever you interact with our Careers page. For example, we may collect your IP address, browser and device information, including operating system, application software, and reference site domain name, every time you access or use the website. We may also collect information regarding traffic patterns and usage and mobile application usage data. We may use this information in combination with other information we have about you, including personal information.
Van Jarob Hardware uses cookies, which are small data files created by a web server and stored by your browser. We also use pixel tags, which are tiny graphic images, also known as web beacons, action tags, or transparent GIF files. Cookies and pixel tags permit the careers page to function properly. For example, we may use cookies and other technologies to store your preferences and provide a personalized experience on the Careers page. In addition, we may use certain technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail, and how you use the pages and content in our websites.
Van Jarob Hardware may also use cookies and other technologies to implement analytics tools, including, but not limited to, Google Analytics, that help us understand how the careers page is performing, how you engage with the careers page, and how you interact with our advertisements and communications. The personal information we collect using Google Analytics may include IP addresses and activity on the careers page. You can opt-out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, analytics.js) that is running on websites from sharing information with Google Analytics about visit activity. Using the Google Analytics opt-out browser add-on will not prevent Van Jarob from using other tools to measure site analytics. It does not prevent data from being sent to the website itself or in other ways to web analytics services.
You can adjust the setting of your Internet browser to change the settings of cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section or see www.allaboutcookies.org. Please note that if you use your browser settings to block all cookies, you may not be able to access or use all or parts of the functionalities of the Van Jarob Hardware websites.
Global Privacy Controls/Opt-Out Preference Signal: Certain browsers and other technologies send opt-out preference signals to a website notifying the website of your express intent to stop the sale or sharing of your personal information. For more information, please see globalprivacycontrols.org. At this time, this signal only applies to the browser you are searching from and only includes the online sale of your personal information, unless you are logged into your account.
To request the opt-out of the offline sale of personal information, please visit our Your Privacy Choices webform at Van JarobHardware.com or call the Care Center at (931) 290-6734.
Manage Choices
How Do We Use Your Personal Information?
We use personal information to assess your qualifications for employment and/or other related services during the application and recruitment stage. This may include contacting you after you have applied, contacting references that you have provided as well as potentially carrying out background checks and drug screens. We may use applicant and employee information for benchmarking, analyzing, and reporting on the diversity of candidate pools, individualized reporting and analytics of statistical information, and informing and developing our recruitment. We may also contact you about any other jobs we think may be of interest to you. We also may use your personal information to comply with any applicable legal obligations or applicable Van Jarob Hardware policies, record-keeping or reporting obligations as well as to establish, exercise or defend against any legal claims.
How Do We Disclose and Share Your Personal Information?
In order to carry out the application and recruitment process under this Privacy Policy, your personal information may be shared with recruiters and/or other Van Jarob Hardware employees such as your potential manager(s), members of the human resources team as well as other individuals within Van Jarob Hardware. Your personal information also may be shared with various third parties that assist us during the recruitment process. For example, we use third party service providers to collect your personal information as well as for other services such as carrying out background checks, work-related assessments or pre-employment screenings. We may also share personal information with third parties when we believe in good faith that the disclosure is required to comply with a court order, subpoena, warrant or legal process. We may also share your information in the event of a merger, acquisition, asset sale or other related transaction, or when we believe in good faith that disclosure is required by law or to protect the safety of our employees, the public or Van Jarob Hardware’s property.
We may share personal information with your education institution in order to verify your application and/or employment status at your or your institution’s request.
Information We Receive from Third Parties
If you chose a third party to submit your application for positions with Van Jarob Hardware or to fill out your application for you, we may receive information about you, which might contain additional personal information. Such information will be treated in the same way as other personal information you provide to us during the application process.
What is Our Data Retention Policy?
Van Jarob Hardware will retain the personal information that we process pursuant to this Privacy Policy for the duration of time necessary to assess your qualifications for employment, and for the period of time thereafter as provided in our retention policies. You may also elect to have your personal information remain with Van Jarob Hardware, for example, if you continue to maintain a career profile on one of our websites.
What Steps Are Taken to Keep Personal Information Secure?
We use various security measures to protect personal information that we collect. However, we cannot guarantee that your personal information will be secure from disclosure or misuse, either by accident or by unauthorized access or use.
What Happens When I Link to or From Another Web Site or Use Social Media Features?
Our websites may offer links to websites that are not run by us but by third parties. If you visit one of these linked websites, you should read the website’s privacy policy, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, terms and conditions, and other policies.
We may also have providers of other apps, tools, widgets and plug-ins on our Careers page, such as Facebook “Like” buttons, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.
Additional Notice for California Applicants
Purpose of this Notice
This California Applicant Privacy Notice (the “Applicant Notice”) describes our collection and use of certain personal information relating to external job applicants and candidates for positions within Van Jarob Hardware Corporation, (“Applicants”). For California residents, this Applicant Notice describes our collection and use of certain personal information about Applicants and is intended to satisfy our applicable notice requirements under the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”). We may provide Applicants additional notices about our data collection practices that are covered by other laws (e.g., if we conduct a background check or extend an employment offer).
The information in this Notice is intended to provide an overall description of our processing of Applicant Personal Information. We may provide Applicant additional notices about our data practices, such as those covered by other laws (e.g., if we conduct a background check). We encourage you to carefully read this Notice, together with any other privacy notice we may provide to you.
Scope of this notice
This Applicant Notice applies to the personal information that we may collect from and about Applicants, in the context of reviewing, assessing, considering, managing, storing, or processing their applications or otherwise considering them for a position with Company.
What is personal information?
In this Applicant Notice, “personal information” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
What isn’t covered by this notice?
This Applicant Notice does not address or apply to our information practices that are not subject to the CCPA, such as:
This Applicant Notice also does not apply to the personal information that we collect from customers or end users of the Company’s products and services, including Applicants, in the context of their personal use of Company products and services (which is subject to our Van Jarob Hardware Privacy Policy available at Van JarobHardware.com/privacy).
Are our practices the same for all Applicants?
The categories of personal information we may collect, and our use of personal information may vary depending on the position(s) or location, as well as the associated qualifications and responsibilities. The information in this Applicant Notice is intended to provide an overall description of our collection and use of personal information about Applicants.
Categories of personal information collected and disclosed
Generally, we may collect the following categories of personal information (as set forth in the CCPA) about Applicants that we collect and have collected in the prior twelve (12) months, as well as the categories of third parties to whom we may disclose this personal information for a business or commercial purpose. In some cases (such as where required by law), we may ask for consent or give you certain choices prior to collecting or using certain personal information.
Categories | Description | Third Party Disclosures for Business or Commercial Purposes |
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Identifiers (Name, contact info and other identifiers) | Such as a real name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account number and similar identifiers. |
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Social Security number, driver’s license number, passport number and other government identifiers. |
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Categories of Personal Information Described in Cal. Civ. Code § 1798.80 | Records containing Personal Information, such as name, signature, photo, contact information, education and employment history, Social Security number and other government identifiers, insurance policy number, financial or payment information, medical information, or health insurance information. |
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Commercial Information | Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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Internet or Other Electronic Network Activity Information | Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website or application, as well as physical and network access logs and other network activity information related to your use of any Van Jarob Hardware device, network or other information resource. |
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Other Information | Third-party drug and alcohol screening test results, information required by the U.S. Department of Transportation for commercial drivers, including but not limited to motor vehicle reports, violation and accident history, and drug and alcohol testing results. |
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Geolocation Data | Precise and general location information about a particular individual, vehicle, or device. |
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Characteristics of Protected Classifications Under California and Federal Law | Such as such as race/ethnicity, gender, gender identity, sex, veteran status, disability, national origin, military/veteran status and other characteristics of protected classifications under California or federal law. (Note: generally, this information is collected on a voluntary basis, and is used in support of our equal opportunity and diversity and inclusion efforts and reporting obligations or where otherwise required by law. ) |
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Audio, Electronic, Visual, Thermal, or Similar Information | Audio, electronic, visual, or similar information, such as, CCTV/ camera/ video footage, voice picking, photographs, call recordings, and other audio recording (e.g., recorded webinars), and thermal screenings. |
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Professional or Employment-related Information | Such as performance information, professional membership records, references, assessment records, resumes, cover letters and work history, attendance records, conduct information (including disciplinary and grievance records), and termination data. |
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Education Information | Such as degrees earned, educational institutions attended, transcripts, training records and other information about your educational history or background that is not publicly available personally identifiable information as defined under the Family Educational Rights and Privacy Act. Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act |
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Inferences | Such as inferences drawn from any of the information identified above to create a profile about an individual regarding their preferences, characteristics, predispositions, behaviors, and personality tests and profiles reflecting skill and aptitude. |
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Sensitive Personal Information | Such as: (a) Social Security number and other government identifiers; (b) financial account and payment information (e.g., for direct deposit purposes); (c) racial or ethnic origin or sexual orientation (e.g., on a voluntary basis to support of our equal opportunity and diversity and inclusion efforts and reporting obligations, or where otherwise required by law, or union membership); (d) health information (e.g., as necessary to provide reasonable accommodations); and (e) precise geolocation information. |
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We do not sell (as defined by the CCPA) Personal Information or Sensitive Personal Information related to Applicants and Employees, including those we know who are under the age of 16.
Sources of Personal Information
In general, we may collect the Personal Information identified in the table above from the following categories of sources: directly from you and your device, recruiters and recruiting platforms, referrals and references, former employers, other employees, publicly available information, service providers, representatives and agents, affiliates and subsidiaries, and others, as permitted by law. Purposes for collecting, using, disclosing, and processing personal information:
Generally, we may use the above categories of personal information for the following purposes:
Recruiting, Hiring and Managing, and Evaluating Applicants and Employees. To review, assess, recruit, consider or otherwise manage Applicants, including:
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Business operations and client services: relating to the organization and operation of our business and our performance of services to clients, including related to:
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Security and monitoring: to monitor and secure our resources, network, premises and assets, including:
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Health and safety: for health and safety purposes, such as contact tracing or including conducting appropriate screenings of Applicants and Employees prior to entering or accessing certain locations or premises. |
Auditing, Accounting and Corporate Governance. Relating to financial, tax and accounting audits and assessments of our business operations, security controls, financial controls, or compliance with legal obligations, and for other internal business purposes such as administration of our records retention program. |
M&A and Other Business Transactions. For purposes of planning, due diligence and implementation of commercial transactions (e.g., mergers, acquisitions, asset sales or transfers, bankruptcy or reorganization or other similar business transactions). |
Defending and Protecting Rights. In order to protect and defend our rights and interests and those of third parties, including to manage and respond to legal claims or disputes, and to otherwise establish, defend or protect our rights or interests, health or safety of others, including in the context of anticipated or actual litigation with third parties. |
Compliance with Applicable Legal Obligations. Relating to compliance with applicable legal obligations (such as hiring eligibility, responding to subpoenas and court orders) as well as assessments, reviews and reporting related to such legal obligations, including under employment and labor laws and regulations, social security and tax laws, environmental regulations, workplace safety laws and regulations, and other applicable laws, regulations, opinions and guidance. |
Sensitive Personal Information
Notwithstanding the purposes described above, we do not collect, use or disclose of Sensitive Personal Information about Applicants beyond the purposes authorized by the CCPA. Accordingly, we use and disclose Sensitive Personal Information about Applicants as reasonably necessary and proportionate: (i) to perform the services requested by you; (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents; (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct; (iv) to verify or maintain the quality and safety of our services; (v) for compliance with our legal obligations; (vi) to our service providers who perform services on our behalf; and (vii) for purposes other than inferring characteristics about you.
Your California Privacy Rights
California Applicants have certain rights under the CCPA with respect to their Personal Information, subject to certain limitations and exceptions. California Applicants have the right to make the following requests, at no charge, up to twice every 12 months:
How do I submit a CCPA request?
Applicants may be able to exercise many of these rights themselves by logging into the Applicant portal. Otherwise, to submit a request to Van Jarob Hardware to exercise your CCPA rights, you or your authorized agent may submit a privacy request through our Your Privacy Choices webform or by clicking the “Your Privacy Choices” button on the bottom of Careers.Van JarobHardware.com. Additionally, individuals may contact the Van Jarob Care Center at (931) 290-6734. We will respond to verifiable requests received from California consumers as required by law.
We will take steps to verify your request by matching the information provided by you with the information we have in our records. Your request must:
In some cases, we may request additional information in order to verify your request or where necessary to process your request. Authorized agents may initiate a request on behalf of another individual through one of the above methods; authorized agents will be required to provide proof of their authorization, and we may also require that the relevant employee directly verify their identity and the authority of the authorized agent.
Notice to California residents under 18 years of age
If you are a registered user of online services under the age of 18, and we have actual knowledge of your age, then under California law you may request and obtain removal of certain content or information you have posted on our online services. To do so, please contact us at the address, phone number or email address mentioned within this Privacy Policy. Please note that removal does not ensure complete or comprehensive removal of the content. For example, removal may not be possible or permitted if another provision of law requires the content to be maintained, if it was posted or reposted by others, or if we paid compensation to you in exchange for the posting.
How do I contact you with questions about this Applicant Notice?
If you have any questions or concerns regarding our use of personal information as described in this Applicant Notice, please contact roberts.v@vanjarob.com or call the Van Jarob Care Center at (931) 290-6734.
How Will I Be Informed About Changes Regarding This Privacy Policy?
This Privacy Policy is in effect as of the date noted at the top of the Privacy Policy. We may change this Privacy Policy from time to time. If we do, we will post the revised version and change the “last updated date” (the date it applies from) at the top of the Privacy Policy. You should check here regularly for the most up-to-date version of the Privacy Policy.